Deliver your best CX by supercharging your teams and customers with the knowledge they need for great customer service. Let Seva put the collective wisdom of your entire customer team to work - now.
Using proprietary NLU and AI, Seva's intelligent automation deflects your most common questions.
Reduce SME escalations by empowering front-line teams with the knowledge they need, instantly.
Realize significant cost savings by embracing Seva's AI to fuel efficient growth, while improving CX.
Agents waste time trying to search through KBs. Let Seva's AI do the searching across your different content platforms, and deliver knowledge anywhere your team works. Use Seva to unlock knowledge from:
What good is great search if the content doesn't exist? Seva identifies gaps in team knowledge and gives you the tools to resolve them in real-time, ensuring the rest of the team is immediately supercharged with new knowledge.
Empower your front-line with guided workflows that enables them to solve your most complex problems. Build and deploy these workflows using a UI-friendly builder, with no code required.
What good is great search if the content doesn't exist? Seva identifies gaps in team knowledge and gives you the tools to resolve them in real-time, ensuring the rest of the team is immediately supercharged with new knowledge.
Build knowledge in one place and activate it for your team and customers at the same time. Set business rules to ensure each audience only has access to the information they need.
Slack, an invaluable tool in our daily work stack - a great place to keep up with work. But Slack is also where valuable knowledge goes into hiding. Seva gives you the ability to save knowledge from Slack, ensuring it's easily discoverable and reusable by your whole team.
Use pre-built integrations to enhance the team's existing workflows and bring Seva to life faster. Don't have one? - just use our own AI-enabled KnowledgeBase.
Want to integrate Seva into a proprietary platform? Use the Seva API to push data into Seva's Knowledge Cloud. - do the work yourself, or we'll do it for you.